I can’t sign in

Most of the time it’s the sign-in email. But you can also sign in with Google – and if nothing works at all, we’ll help you personally.

The email doesn’t arrive

• Look in your spam or promotions folder.
• Tap send it again, or Different address if there was a typo.
• Instead of tapping the link, you can enter the 6-digit code from the email under Code from the email – handy if the email arrives on another device.
• The link and code are valid for 20 minutes and only once. After that you see “This sign-in link has expired or was already used” – just request a new one.
• If you see “Too many attempts”, wait a few minutes and then try again.
• If Hüsli can’t send the email right now, it tells you directly on the sign-in page.

Passkey or Google

• Passkey: it only works on the device or in the password manager where you saved it. At the moment the sign-in page doesn’t show Sign in with a passkey by default – sign in with email or Google.
• Google: use the Google account with the same email address as your Hüsli account, otherwise you end up in a new account without your family. Your Google account needs a verified email address.

Good to know

• Hüsli is in beta: new accounts are only available with a beta spot or an invitation from your family.
• Children and wall tablets don’t sign in with email: ask the parents to show you a new QR code.
• Still can’t get in? Write to us at hello@huesli.app – during the beta, at your request, we can create a one-time sign-in link for your account (valid for 15 minutes). You always get an email straight away telling you why.