Why am I not getting reminders?

Reminders arrive as notifications, and you need to turn those on once on each device. On iPhone and iPad this only works when Hüsli is on the Home Screen as an app.

How to check

1. iPhone or iPad: open Hüsli from its icon on the Home Screen, not in a Safari tab – see App on your phone.
2. Open Settings › Notifications.
3. If On this device says “Off”, tap Turn on and allow notifications.
4. Tap Send test and wait a few seconds.
5. Under Topics, check that Reminders for appointments & tasks is turned on.
6. Open the appointment and check that a time is chosen under Reminder.

Good to know

• If the test notification doesn’t arrive, notifications for Hüsli or the browser are blocked in your phone’s settings – or a Focus or Do Not Disturb mode is on.
• Topics apply per person. On a family device, first choose a person under Settings › Device & wall mode at Who uses it?.
• If you’ve just added Hüsli to the Home Screen, turn notifications on again in the app opened from the Home Screen.
• If none of this helps, write to us at hello@huesli.app.